Welcome to Carpet Repair Heroes, a lead generation platform designed to connect homeowners and businesses with carpet repair contractors. By using our website, you agree to the following terms and conditions. Please read them carefully.
1. Lead Generation Service
Carpet Repair Heroes operates as a lead generation platform. We provide potential customer leads to carpet repair contractors in exchange for a monthly fee. Contractors pay this fee to rent space on our site and access leads. We do not provide carpet repair services ourselves; our role is limited to generating and offering leads to contractors.
2. Contractor Selection Process
At Carpet Repair Heroes, we aim to connect customers with contractors who are the best fit for their specific needs. We evaluate contractors based on their reviews, ensuring that those listed on our platform demonstrate consistent, quality work. However, we do not guarantee the outcome or satisfaction of services provided by contractors.
3. Scheduling
When a customer selects a contractor through our platform, we may facilitate the scheduling of appointments by allowing customers to request preferred time slots. We forward these requests to the contractors or contractor, who are responsible for confirming and attending to scheduled appointments. Carpet Repair Heroes does not guarantee the availability of specific time slots, and any scheduling conflicts or delays should be resolved directly between the customer and the contractor.
4. No Contractor Liability
We are not responsible for the actions, quality of work, or services provided by the contractors who rent leads from our site. Any agreement made between you (the customer) and the contractor is strictly between those parties. We make no warranties or guarantees regarding the quality, reliability, or legality of the services provided by the contractors.
5. Contractor Responsibilities
Contractors who rent leads from Carpet Repair Heroes are responsible for following up with potential customers and converting leads into business. We do not guarantee the success or conversion rate of the leads provided. Contractors are also responsible for maintaining valid licenses, insurance, and any other requirements necessary for performing carpet repair services.
6. Monthly Fee
Contractors renting leads from Carpet Repair Heroes agree to pay a monthly fee for access to leads. The fee is billed on a recurring basis and is non-refundable. Failure to pay the monthly fee may result in suspension or termination of access to our platform and the leads provided.
7. No Endorsement
The listing of contractors on Carpet Repair Heroes does not constitute an endorsement or recommendation. While we aim to provide contractors who have demonstrated quality work through reviews, we encourage users to perform their own due diligence before hiring any service provider.
8. Dispute Resolution
Any disputes arising from work performed by a contractor listed on our site should be resolved directly between you and the contractor. Carpet Repair Heroes will not be involved in any disputes or disagreements related to the services provided by contractors. We disclaim any responsibility for damages or losses resulting from contractor services.
9. Lead Delivery
We provide leads to contractors as part of their monthly rental agreement. These leads represent potential customers who have expressed interest in carpet repair services. We make no guarantees about the number or quality of leads provided each month. Contractors are responsible for following up and managing their own customer relationships.
10. Limitation of Liability
In no event shall Carpet Repair Heroes, its owners, or affiliates be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our lead generation service, or from any dealings between you and a contractor listed on our site.
11. Termination
We reserve the right to suspend or terminate access to our platform for any user or contractor at any time, without notice, for any reason, including but not limited to the violation of these terms or failure to pay the monthly fee.
12. Changes to Terms
We may modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after any changes signifies your acceptance of the revised terms.
13. Contact Information
If you have any questions or concerns about these terms, please contact us at carpetrepairheroes@gmail.com
